VA Call Center Workers Say Time Limits Short-Change Veterans

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Next story VA call center workers in Kansas say time limits short-change veterans; previous story mattis reportedly called H.R. McMaster an ‘unstable a**hole’ on an open conference line

Veterans can now work directly with VA to resolve debt collection issues resulting from inappropriate or delayed Choice Program billing. In step with MyVA’s efforts to modernize VA’s customer-focused, Veteran-centered services capabilities, a Community Care Call Center has been set up for.

"But it doesn’t mean he will be a good leader of the VA." Some White House veterans privately say. donor limits sue gordon had been floated as a possibility to lead the Office of Director of.

Employees told 13 NEWS they’re instructed to limit calls with veterans to 5 minutes and 57 seconds. Call center employees say that’s not enough time to talk with veterans about issues ranging from.

Apply for and manage the VA benefits and services you’ve earned as a Veteran, Servicemember, or family member-like health care, disability, education, and more.

 · TOPEKA, Kan. (AP) – Call center workers at the Colmery-O’Neil VA Medical Center say time limits that management has placed on calls short-change veterans who are seeking assistance. The time limit issue has been a sticking point for six years but recently came to a head when workers received a letter threatening them with being fired if they.

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Call center workers threatened with termination if calls with veterans go longer than six minutes. usnews.com. VA Call Center Workers Say Time Limits Short-Change Veterans. Call center employees who work at the Colmery-O’Neil VA Medical Center say time limits on calls short-change veterans who are seeking assistance. Call Center Workers Strong.

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